Frequently Asked Questions
Everything you need to know about your next fashion journey with TRIP.
How long will it take for my TRIP order to arrive?
Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our chart, as our curated collections may vary slightly in cut.
Are your materials sustainably sourced?
At TRIP, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Do you ship internationally?
Yes, TRIP ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and ‘Buy Now, Pay Later’ options via Klarna and Afterpay.